1. Introduction

RaheBoost ("we", "our", or "us") is a client portal and content management platform operated by Rahe Solutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

Account information: Name, email address, password (hashed), and profile details
Contact information: Phone number (optional, for WhatsApp notifications)
Content and communications: Requests, feedback, messages, and other content you submit through the platform
Usage data: How you interact with the platform, including activity logs and session information

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Authenticate users and manage accounts
Send notifications (email and WhatsApp) about requests, feedback, and platform updates
Facilitate collaboration between clients and our team
Respond to your inquiries and support requests
Comply with legal obligations and enforce our terms

4. Third-Party Services

We use third-party services that may process your data:

Authentication: NextAuth, Google Sign-In (when enabled) — for login and account management
WhatsApp (Twilio): To send notifications via WhatsApp, we share your phone number with Twilio, which delivers messages through WhatsApp. Twilio's and WhatsApp's privacy policies apply to their respective processing.
Email: Zeptomail or similar providers for transactional emails
Hosting: Vercel and database providers for infrastructure

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain data to comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure hosting. No method of transmission over the internet is 100% secure; we strive to protect your information but cannot guarantee absolute security.

7. Your Rights

You may:

Access and update your account information in the platform
Opt out of WhatsApp notifications by disabling them in client settings or removing your phone number
Request deletion of your data by contacting us
Withdraw consent where we rely on it for processing

8. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and essential platform functionality. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy or your data, contact us at info@rahesolutions.com.